{"id":2370,"date":"2023-08-10T16:18:07","date_gmt":"2023-08-10T19:18:07","guid":{"rendered":"https:\/\/lojavirtualembh.com.br\/desban\/?page_id=2370"},"modified":"2023-10-21T18:22:21","modified_gmt":"2023-10-21T21:22:21","slug":"acesso-a-informacao","status":"publish","type":"page","link":"https:\/\/lojavirtualembh.com.br\/desban\/planos-de-previdencia\/acesso-a-informacao\/","title":{"rendered":"Acesso \u00e0 informa\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2370\" class=\"elementor elementor-2370\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-43137000 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"43137000\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a0fb0f1\" data-id=\"7a0fb0f1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83c3d43 elementor-widget elementor-widget-spacer\" data-id=\"83c3d43\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! 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elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1400\" height=\"300\" src=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_acesso_informacao.png\" class=\"attachment-full size-full wp-image-4673\" alt=\"\" srcset=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_acesso_informacao.png 1400w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_acesso_informacao-300x64.png 300w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_acesso_informacao-1024x219.png 1024w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_acesso_informacao-768x165.png 768w\" sizes=\"(max-width: 1400px) 100vw, 1400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38d72083 elementor-widget elementor-widget-text-editor\" data-id=\"38d72083\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d45a49 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d45a49\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-831b513\" data-id=\"831b513\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e69338 link_site_map elementor-widget elementor-widget-text-editor\" data-id=\"6e69338\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\">\n<a href=\"\/desban\/\">Home<\/a> | \n<a href=\"\/desban\/planos-de-previdencia\/\">Planos de Previd\u00eancia<\/a> |\n<a href=\"\/desban\/planos-de-previdencia\/acesso-a-informacao\/\">Acesso \u00e0 informa\u00e7\u00e3o<\/a>\n<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3facfce elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3facfce\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cb5f60f\" data-id=\"cb5f60f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca73f47 elementor-widget elementor-widget-heading\" data-id=\"ca73f47\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-large\">Acesso \u00e0 informa\u00e7\u00e3o<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2538b20 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2538b20\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-674a55e\" data-id=\"674a55e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-398d8f2 elementor-widget elementor-widget-text-editor\" data-id=\"398d8f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\">Os participantes ativos e assistidos dos Planos de Previd\u00eancia Complementar da Desban podem solicitar informa\u00e7\u00f5es sobre o seu plano de benef\u00edcios junto a entidade. Para isso, utilize os canais de atendimento dispon\u00edveis no site da entidade:\u00a0<a href=\"mailto:desban@desban.org.br\" target=\"_blank\" rel=\"noopener\">e-mail<\/a>, telefone ou\u00a0<a href=\"https:\/\/www.desban.org.br\/Fale-Conosco\/\" target=\"_blank\" rel=\"noopener\">Fale Conosco.<\/a><\/p><p align=\"justify\"><strong>Como ser\u00e1 o procedimento interno?<\/strong><\/p><p align=\"justify\">A equipe t\u00e9cnica da Desban, ap\u00f3s o recebimento da solicita\u00e7\u00e3o, dar\u00e1 retorno ao participante no prazo de 7 (sete) dias \u00fateis, contados da data de registro da solicita\u00e7\u00e3o. A resposta ser\u00e1 encaminhada por meio dos contatos cadastrados na Desban, observando-se \u00e0s normas da Lei Geral de Prote\u00e7\u00e3o de Dados e da Pol\u00edtica de Prote\u00e7\u00e3o de Dados da entidade. Para demandas complexas a equipe interna ter\u00e1 o prazo m\u00e1ximo de 30 (trinta) dias para responder ao participante.<\/p><p align=\"justify\">Caso ocorra negativa da solicita\u00e7\u00e3o, ou o retorno n\u00e3o ocorra dentro do prazo legal de 30 (trinta) dias, o participante poder\u00e1 apresentar pedido de reconsidera\u00e7\u00e3o junto \u00e0 Diretoria Executiva da entidade. O pedido de reconsidera\u00e7\u00e3o poder\u00e1 ser apresentado pelo participante pessoalmente na entidade ou enviado por e-mail (<a href=\"mailto:desban@desban.org.br\">desban@desban.org.br<\/a>). No pedido de reconsidera\u00e7\u00e3o dever\u00e1 constar: pedido inicial, negativa, contextualiza\u00e7\u00e3o e justificativa para reconsidera\u00e7\u00e3o. Se o pedido de reconsidera\u00e7\u00e3o for negado pela Diretoria, o participante poder\u00e1 apresentar recurso perante o Conselho Deliberativo. Este recurso dever\u00e1 ser enviado por e-mail, correspond\u00eancia ou entregue pessoalmente na Funda\u00e7\u00e3o. O documento precisa conter: pedido inicial, negativas, contextualiza\u00e7\u00e3o e justificativa\/defesa do recurso. O recurso apresentado ao Conselho Deliberativo ser\u00e1 pautado em reuni\u00e3o daquele \u00f3rg\u00e3o e a decis\u00e3o colegiada ser\u00e1 comunicada ao participante por meio de correspond\u00eancia, ou e-mail.<\/p><p align=\"justify\">Porventura a entidade n\u00e3o cumpra com o seu dever de resposta dentro do prazo, o participante poder\u00e1 registrar reclama\u00e7\u00e3o junto a Superintend\u00eancia Nacional de Previd\u00eancia Complementar, ente respons\u00e1vel pela fiscaliza\u00e7\u00e3o do segmento.<\/p><p align=\"justify\">&#8220;A Ouvidoria da Previc \u00e9 um espa\u00e7o para o cidad\u00e3o registrar den\u00fancias, reclama\u00e7\u00f5es, solicita\u00e7\u00f5es, sugest\u00f5es e elogios relativos as atividades e opera\u00e7\u00f5es da Autarquia\u201d.\u00a0<strong>Envie sua solicita\u00e7\u00e3o acessando o link:<\/strong>\u00a0<a href=\"https:\/\/www.gov.br\/previc\/pt-br\/acesso-a-informacao\/ouvidoria-1\" target=\"_blank\" rel=\"noopener\">https:\/\/www.gov.br\/previc\/<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home | Planos de Previd\u00eancia | Acesso \u00e0 informa\u00e7\u00e3o Acesso \u00e0 informa\u00e7\u00e3o Os participantes ativos e assistidos dos Planos de Previd\u00eancia Complementar da Desban podem solicitar informa\u00e7\u00f5es sobre o seu plano de benef\u00edcios junto a entidade. Para isso, utilize os canais de atendimento dispon\u00edveis no site da entidade:\u00a0e-mail, telefone ou\u00a0Fale Conosco. Como ser\u00e1 o procedimento [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":6272,"parent":2012,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Acesso \u00e0 informa\u00e7\u00e3o - Desban<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lojavirtualembh.com.br\/desban\/planos-de-previdencia\/acesso-a-informacao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Acesso \u00e0 informa\u00e7\u00e3o - Desban\" \/>\n<meta property=\"og:description\" content=\"Home | Planos de Previd\u00eancia | Acesso \u00e0 informa\u00e7\u00e3o Acesso \u00e0 informa\u00e7\u00e3o Os participantes ativos e assistidos dos Planos de Previd\u00eancia Complementar da Desban podem solicitar informa\u00e7\u00f5es sobre o seu plano de benef\u00edcios junto a entidade. 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