{"id":2519,"date":"2023-08-14T16:51:21","date_gmt":"2023-08-14T19:51:21","guid":{"rendered":"https:\/\/lojavirtualembh.com.br\/desban\/?page_id=2519"},"modified":"2023-10-27T15:08:20","modified_gmt":"2023-10-27T18:08:20","slug":"indice-desempenho-saude-suplementar","status":"publish","type":"page","link":"https:\/\/lojavirtualembh.com.br\/desban\/plano-de-saude\/indice-desempenho-saude-suplementar\/","title":{"rendered":"\u00cdndice de Desempenho da Sa\u00fade Suplementar"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2519\" class=\"elementor elementor-2519\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7872645 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7872645\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-157b5da\" data-id=\"157b5da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a41356 elementor-widget elementor-widget-spacer\" data-id=\"4a41356\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73948e3 elementor-widget elementor-widget-image\" data-id=\"73948e3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1400\" height=\"300\" src=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_indice_desempenho.png\" class=\"attachment-full size-full wp-image-4548\" alt=\"\" srcset=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_indice_desempenho.png 1400w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_indice_desempenho-300x64.png 300w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_indice_desempenho-1024x219.png 1024w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/10\/topo_indice_desempenho-768x165.png 768w\" sizes=\"(max-width: 1400px) 100vw, 1400px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-830261c elementor-widget elementor-widget-text-editor\" data-id=\"830261c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72c8e18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72c8e18\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ab06643\" data-id=\"ab06643\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db095c0 link_site_map elementor-widget elementor-widget-text-editor\" data-id=\"db095c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\">\n<a href=\"\/desban\/plano-de-saude\/\">Home da Sa\u00fade<\/a> | \n<a href=\"\/desban\/plano-de-saude\/indice-desempenho-saude-suplementar\/\">\u00cdndice de Desempenho da Sa\u00fade Suplementar<\/a>\n<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3521e08 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3521e08\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d94e2d3\" data-id=\"d94e2d3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-042945d elementor-widget elementor-widget-heading\" data-id=\"042945d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-large\">\u00cdndice de Desempenho da Sa\u00fade Suplementar<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ca49a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7ca49a9\" data-element_type=\"section\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-978360b\" data-id=\"978360b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8703bad elementor-widget elementor-widget-text-editor\" data-id=\"8703bad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\">O \u00cdndice de Desempenho da Sa\u00fade Suplementar (IDSS) \u00e9 um Programa de Qualifica\u00e7\u00e3o da Sa\u00fade Suplementar que avalia, anualmente, o desempenho das operadoras de planos de sa\u00fade, em notas de 0 a 1. Dessa forma, \u00e9 poss\u00edvel que voc\u00ea e todos os associados vejam que a DESBAN trabalha cada vez mais para melhorar todos os seus servi\u00e7os de qualidade.<\/p>\n<p align=\"justify\">O IDSS \u00e9 um \u00edndice composto, que varia de zero a um (0 a 1) e cada operadora recebe uma nota que a enquadra em uma faixa de avalia\u00e7\u00e3o por ordem crescente de desempenho:\u00a0sendo\u00a0nota 0 \u2013 pior resultado; e nota 1 \u2013 melhor resultado. As faixas de avalia\u00e7\u00e3o do IDSS est\u00e3o representadas na figura abaixo:\u00a0<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4189ff5 elementor-widget elementor-widget-image\" data-id=\"4189ff5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"600\" height=\"179\" src=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/08\/indice_desempenho_01.jpg\" class=\"attachment-full size-full wp-image-2716\" alt=\"\" srcset=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/08\/indice_desempenho_01.jpg 600w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/08\/indice_desempenho_01-300x90.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a493b59 elementor-widget elementor-widget-text-editor\" data-id=\"a493b59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\">Para o ano base de 2021, percebe-se que a pontua\u00e7\u00e3o da Desban melhorou em rela\u00e7\u00e3o ao ano base de 2020, passando de 0,7165 para 0,7234. Tal progresso demonstra que esta operadora buscou e consolidou estrat\u00e9gias para viabilizar o aprimoramento dos seus servi\u00e7os e, principalmente, o bem-estar dos seus usu\u00e1rios.<\/p>\n<p align=\"justify\">Abaixo, hist\u00f3rico do IDSS da Desban dos \u00faltimos 5 anos j\u00e1 divulgados:<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10fdfa5 elementor-widget elementor-widget-image\" data-id=\"10fdfa5\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"600\" height=\"485\" src=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/08\/indice_desempenho_02.jpg\" class=\"attachment-full size-full wp-image-2717\" alt=\"\" srcset=\"https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/08\/indice_desempenho_02.jpg 600w, https:\/\/lojavirtualembh.com.br\/desban\/wp-content\/uploads\/2023\/08\/indice_desempenho_02-300x243.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa05154 elementor-widget elementor-widget-spacer\" data-id=\"fa05154\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23fd7c1 elementor-widget elementor-widget-text-editor\" data-id=\"23fd7c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\"><strong>Conhe\u00e7a o nosso resultado e dimens\u00f5es<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a25f8f4 elementor-widget elementor-widget-button\" data-id=\"a25f8f4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/desban\/wp-content\/uploads\/2023\/08\/avaliacao_desempenho_2022.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Resultado Final IDSS 2022 - Ano base 2021<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3898594 elementor-widget elementor-widget-text-editor\" data-id=\"3898594\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\">Para mais informa\u00e7\u00f5es sobre o programa\u00a0<strong><a href=\"https:\/\/www.gov.br\/ans\/pt-br\/assuntos\/informacoes-e-avaliacoes-de-operadoras\/qualificacao-ans\" target=\"_blank\">clique aqui<\/a><\/strong>.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b831992 elementor-widget elementor-widget-spacer\" data-id=\"b831992\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3703c90 elementor-widget elementor-widget-text-editor\" data-id=\"3703c90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p align=\"justify\">Para saber o resultado e dimens\u00f5es dos anos anteriores, clique abaixo:<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91c77f9 elementor-widget elementor-widget-button\" data-id=\"91c77f9\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/desban\/wp-content\/uploads\/2023\/08\/avaliacao_desempenho_2021.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Resultado Final IDSS 2021 - Ano base 2020<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2165175 elementor-widget elementor-widget-button\" data-id=\"2165175\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/desban\/wp-content\/uploads\/2023\/08\/avaliacao_desempenho_2020.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Resultado Final IDSS 2020 - Ano base 2019<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d87cb6 elementor-widget elementor-widget-button\" data-id=\"1d87cb6\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/desban\/wp-content\/uploads\/2023\/08\/avaliacao_desempenho_2019.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Resultado Final IDSS 2019 - Ano base 2018<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home da Sa\u00fade | \u00cdndice de Desempenho da Sa\u00fade Suplementar \u00cdndice de Desempenho da Sa\u00fade Suplementar O \u00cdndice de Desempenho da Sa\u00fade Suplementar (IDSS) \u00e9 um Programa de Qualifica\u00e7\u00e3o da Sa\u00fade Suplementar que avalia, anualmente, o desempenho das operadoras de planos de sa\u00fade, em notas de 0 a 1. Dessa forma, \u00e9 poss\u00edvel que voc\u00ea [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":6272,"parent":1769,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u00cdndice de Desempenho da Sa\u00fade Suplementar - Desban<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lojavirtualembh.com.br\/desban\/plano-de-saude\/indice-desempenho-saude-suplementar\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00cdndice de Desempenho da Sa\u00fade Suplementar - Desban\" \/>\n<meta property=\"og:description\" content=\"Home da Sa\u00fade | \u00cdndice de Desempenho da Sa\u00fade Suplementar \u00cdndice de Desempenho da Sa\u00fade Suplementar O \u00cdndice de Desempenho da Sa\u00fade Suplementar (IDSS) \u00e9 um Programa de Qualifica\u00e7\u00e3o da Sa\u00fade Suplementar que avalia, anualmente, o desempenho das operadoras de planos de sa\u00fade, em notas de 0 a 1. 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